Frontier Communications Corporation is committed to maintaining the integrity of all our telecommunications systems, while respecting and protecting our customers' privacy. To achieve these goals, we observe and enforce the following policies:

Privacy Policy

Residential Internet - Acceptable Use Policy (AUP)
Customers subscribing to this AUP include users of Frontier's Residential Dialup Internet and Frontierfast High-Speed Internet.

Commercial Internet - Acceptable Use Policy (AUP)
Customers subscribing to this AUP include Frontierfast High-Speed Internet, FrontierNetDirect, and those customers connected within the Frontier CyberCenter.

Frontier Communications Do Not Call Policy

Email Disclaimer

Social Media Code of Conduct

For Frontier Terms and Conditions, click here.

Note: As many of you may have read or heard on the news, some telephone companies have been mentioned as having provided customer telephone information to the U.S. National Security Agency (NSA). The news suggests that the requests for phone records may have been made without proper legal authority. Frontier customers can be confident that your privacy is our priority. We do not, and will not, disclose your phone records to third parties unless required to do so by law, such as a court order or subpoena.

If you have any questions, please email us at frontier@ftr.com.