Frontier High-Speed Internet service is subject to availability and technical line qualification. Installation options vary and charges may apply. In order to utilize Frontier High-Speed Internet service, you must have a computer with a minimum of the following Internet-compatible equipment and software:

A computer with one of the following combinations:

Windows 2000

1. Service Pack 4 + Update Rollup 1

Windows XP

1. 32 or 64-bit, Home, Pro, or Media Center Edition
2. 256 MB RAM
3. 300 Mhz Pentium compatible CPU

Windows Vista

1. 32 or 64-bit, Home Basic, Home Premium, Business, or Ultimate
2. 512 MB RAM
3. 800 Mhz Pentium compatible CPU

Windows 7

1. 32 or 64-bit, Home Premium, Professional, or Ultimate
2. 1GB RAM
3. 1 Ghz Pentium compatible CPU

Macintosh OS X or higher

1. Browser software such as Microsoft Internet Explorer 6.0 or higher, Mozilla Firefox, Safari for Macintosh, or Google Chrome
2. 300 MB free hard disk space
3. A working Ethernet card
4. A working CD-ROM drive
5. An account with an ISP that supports Frontier High Speed Internet service. Frontier in most cases provides this account to you.

Yes, there certainly are web sites on which you can run a speed test! We recommend using: http://speedtest.frontier.com. This tool is the preferred method of testing speeds within Frontier's High Speed Internet Network, as it does not pass traffic off of our network, thus providing you the speed of our network. This eliminates the chance of any Internet slowdowns affecting your test results.

In the event that you have lost your High Speed Internet connection, please try the following:

• First, power the PC or Mac completely down. This step alone is sufficient enough if you have an internal High Speed Internet modem.
• Second, power off the modem by removing the power cord from the back of the High Speed Internet modem.
• Keep your computer and the modem turned off for at least one minute. Replace the power cord to the back of the High Speed Internet modem and wait for the modem's lights to stabilize.

Power the PC or Mac back on and see if browsing is restored.

Drivers:

Linksys

Click to select the driver below that you require:

• Linksys USB Network Adapter
• Linksys Internal Network Adapter

When prompted, choose Save or Save to Disk and specify the location to which you wish to download the file. Once it has been downloaded, run the file (it will either be Linksys USB Drivers.exe or Linksys Internal Drivers.exe).

The drivers will now be located on your C: drive in a directory named Linksys USB Drivers or Linksys Internal Drivers.

Efficient SpeedStream

Click to select the driver below that you require:

• SpeedStream 5667 USB Driver*
• SpeedStream 5200 USB Driver
• SpeedStream 6520 USB Driver

*Note: These files are in a compressed format. You will need to have a Zip utility installed (for example, WinZip) to be able to decompress the downloaded file.

When prompted, choose Save or Save to Disk and specify the location to which you wish to save the driver. Once downloaded, click Close on the Download Complete dialog window. Open the menu location where you saved the file (it will be automatically named for the number of the SpeedStream that you are using. Example 5667.exe) and unzip it.

Power Cycle Your Equipment

Note: If you have an older High Speed Internet modem with a Reset button, do not press it to power cycle your modem. Pressing the Reset button will erase the configuration of the High Speed Internet modem. Please follow the steps outlined below to properly power cycle your High Speed Internet modem.

To power cycle your equipment (PC, High Speed Internet modem, and any network hardware that may be connected in between):

1. Turn your computer off.
2. Turn the power off to any routers or other network equipment that may be running between the High Speed Internet modem and your PC.
3. Turn the power off to the High Speed Internet modem. This can be done by either pulling the power cord or turning off the power switch.
4. Wait at least 1 minute.
5. Turn the power to the High Speed Internet modem back on. The modem will take about 60 seconds to cycle up, and you should see a solid power and DSL light on the modem.
6. Turn your computer (and any other hardware involved in your High Speed Internet connection) on.

Release/Renew Your IP Address

If you are experiencing difficulty with your High Speed Internet connection and power cycling does not correct the problem, try releasing / renewing your IP address. For instructions on how to go about doing this, find your particular operating system below.

Windows 98 and Windows ME

1. From your desktop, click Start > Run and type the word "command" in the Open field. This will launch a command prompt window
2. At the prompt, type in "ipconfig /release". Wait for the command prompt to return
3. At the prompt, type in "ipconfig /renew". Wait for the command prompt to return
4. At the prompt, type in "exit".

Windows NT and Windows 2000

1. From your desktop, click Start > Run and type "cmd" in the Open field. This will launch a command prompt window.
2. At the prompt, type in "ipconfig /release". Wait for the command prompt to return.
3. At the prompt, type in "ipconfig /renew". Wait for the command prompt to return.
4. At the prompt, type in "exit".

Windows XP

1. From your desktop, click Start > Command Prompt. This will launch a command prompt window
2. At the prompt, type in "ipconfig /release". Wait for the command prompt to return
3. At the prompt, type in "ipconfig /renew". Wait for the command prompt to return
4. At the prompt, type in "exit"

Windows Vista and Windows 7

1. From your desktop, click the Windows Start button to launch the Start menu. Select All Programs > Accessories. On the Accessories menu, using your right mouse button, click Command Prompt and select Run as administrator using your left mouse button
   
   If you receive a User account control pop-up window, select Continue. The Command Prompt window should now launch.
2. At the prompt, type in "ipconfig /release", and then press the Enter key on your keyboard. Wait for the command prompt to return
3. At the prompt, type in "ipconfig /renew", and then press the Enter key on your keyboard. Wait for the command prompt to return
4. At the prompt, type in "exit"

Unable to obtain or renew an IP address on your Windows computer?

If you're running into problems when you're attempting to obtain or renew your IP address, or if you're receiving a message such as...

Error while trying to renew Adapter on Local Area Connection # - Operation was attempted on something that is not a socket

...chances are, you have a problem with your PC that is most likely caused by spyware.

If you are using Windows 95, 98, ME, 2000, or XP Service Pack 1, you may download an executable file and follow the directions found here to correct the problem. After running the executable file, you should be able to renew / obtain an IP address and browse again.

If you are using Windows XP Service Pack 2, Vista, or Windows 7, an alternative to running the above mentioned executable file is running a simple command line prompt. Click here for instructions.

Note: These solutions are only for Windows 95, 98, ME, 2000, XP, Vista or Windows 7 users. If you are using Windows NT or continue to have problems after attempting this solution, please contact us.

• High Speed Internet Speed Test

• Residential Installation Guide

You can easily find your IP address by browsing to a web site such as: http://www.whatismyip.com.

Chances are, your fax program(s) are designed to work with a dial up connection/dial up modem. Most fax programs will use your dial up modem to connect to other fax machines, or dial. With High Speed Internet, your computer is automatically connected to the Internet via the High Speed Internet line/modem/signal. There is no dialing involved. To use your fax program(s), most likely you will need to disconnect your High Speed Internet connection and connect your dial up modem (with filters on the line, if you're using the phone line that your High Speed Internet is normally on).

If your particular fax program states that it is compatible with High Speed Internet, contact the program's manufacturer for information on coordinating the fax program with your High Speed Internet connection. Unfortunately, we do not support third party software such a fax programs here at the Internet help desk.

Yes, you can use AOL with your High Speed Internet connection.

To connect to AOL using High Speed Internet:

1. While using your High Speed Internet connection, launch AOL
2. On the Sign On screen, click Setup
3. On the AOL Setup screen, select "Create a location for use with new access phone numbers or an ISP" option and click Next
4. In the Add Location window, type in High Speed Internet
5. Select Add a Customer Connection (for example TCP/IP) and click Next
6. A TCP/IP location will be created automatically
7. Click "Sign On" and you will connect to AOL over the connection provided by FrontierNet

Tech Note: It is NOT recommended that you use newer versions of AOL software (i.e., AOL 9.0 Optimized) if you are using a SpeedStream 5200 AR 5 with versions 1 or 2 of the firmware. Usage of AOL 9.0 Optimized with a SpeedStream 5200 AR 5 with versions 1 or 2 of the firmware will cause the modem to frequently reboot. IWe are currently working with AOL to test and resolve this issue.

Yes, it is possible to obtain a static IP address.Contact your local Customer Service office for information on doing so.

Tech Note: This will require you to move to a "business" class product offering that is packaged with a new set of features and services.

Any equipment that has been provided by Frontier, up to andincluding multi-port modems, will be supported by the Internet Help Desk.
If your network contains equipment that is not provided by Frontier, we recommend contacting the manufacturer of your network hardware for assistance with any problems or questions you may have regarding their products.

We support connectivity of an High Speed Internet connection to one PC only. Other than that, it is up to the end user to configure the set up of VPN.

We recommend contacting the manufacturer of your VPN software or the party that you are attempting to VPN to for assistance with any problems or questions you may have regarding the VPN connection.

You may find information with regard to the DNS and domain services that Frontier offers by browsing to: http://hostmaster.frontier.com.

If you're running into problems when you're attempting to obtain or renew your IP address, or if you're receiving a message such as...

Error while trying to renew Adapter on Local Area Connection # - Operation was attempted on something that is not a socket

...chances are, you have a problem with your PC that is most likely caused by spyware.

If you are using Windows 95, 98, ME, 2000, or XP Service Pack 1, you may download an executable file and follow the directions found here to correct the problem. After running the executable file, you should be able to renew / obtain an IP address and browse again.

If you are using Windows XP Service Pack 2 or Windows Vista, an alternative to running the above mentioned executable file is running a simple command line prompt. Click here for instructions.

Note: These solutions are only for Windows 95, 98, ME, 2000, XP, and Vista users. If you are using Windows NT or continue to have problems after attempting this solution, please contact us.

We support connectivity of an High Speed Internet connection to one PC only. Other than that, it is up to the end user to configure the set up of VPN.

We recommend contacting the manufacturer of your VPN software or the party that you are attempting to VPN to for assistance with any problems or questions you may have regarding the VPN connection.

You may find instructions for releasing and renewing your IP address by browsing here.

If you are using Windows XP Service Pack 2, Vista, or Windows 7and are obtaining the following error:
Error while trying to renew Adapter on Local Area Connection # - Operation was attempted on something that is not a socket

Perform the following steps to correct the problem.

Windows XP Service Pack 2

1. Click Start > Run
2. In the Open field, type in "cmd" and then click OK
3. At the prompt, type in "netsh winsock reset catalog" and then push the Enter key on your keyboard
4. When the prompt returns, type in "exit", and the command window should close
5. Reboot your computer

Windows Vista or Windows 7

1. Click Start > Programs > Accessories
2. From the Accessories menu, right-click the Command Prompt and select Run as Administrator
3. At the prompt, type in "netsh winsock reset catalog" and then push the Enter key on your keyboard
4. When the prompt returns, type in "exit", and the command window should close
5. Reboot your computer

The following are instructions for assigning DNS server addresses dynamically on Windows 98, ME, 2000, XP, Vista, 7 and Mac OS X for both High Speed Internet and Dialup users. Should you have questions at any time, please contact Tech Support.

Windows 98 and Windows ME:

Note: This MIGHT require your Windows CD

1. Click Start > Settings > Control Panel
2. When the Control Panel menu appears, double-click the Network icon.
3. When the Network menu appears, click the Configuration tab, and make sure TCP/IP is listed in the box labeled "The following network components are installed:".
4. If you are a High Speed Internet customer, click the TCP/IP entry for your Ethernet adapter (or USB adapter, depending how your High Speed Internet connection is installed).If you are a dialup customer, click the TCP/IP entry for the dialup adapter.
5. Click Properties to continue.
6. On the DNS Configuration tab, select Disable DNS.
7. Click OK, and OK again. Windows may prompt you to reboot your computer. If it does, click Yes. If it doesn't, close all windows and reboot your computer by clicking the Windows Start button, selecting Shut Down and clicking Restart.

Windows 2000:

Note: This MIGHT require your Windows CD

• From your desktop, click Start > Settings > Control Panel.
• When the Control Panel menu appears, double click the Network and Dialup Connections icon.
• If you're a High Speed Internet user, right-click the LAN connection, and then click Properties.
  
  • Click the General tab, and make sure TCP/IP is checked.
  • Click the TCP/IP entry for your Ethernet adapter (or USB adapter, depending how your DSL connection is installed).
  • Click Properties to continue.
  • Click the General tab, and make sure Obtain DNS Server Address Automatically is selected.
  • Click OK to close the TCP/IP window.
  • Click OK to close the LAN Properties window. Windows may prompt you to restart your computer. If it does, click Yes. If it doesn't, close all windows and restart your computer by clicking the Windows Start button, selecting Shut Down and clicking Restart.
• If you're a Dialup Internet user, right-click your dial-up connection, and then click Properties.
  
  • Click the Networking tab and make sure TCP/IP is checked.
  • Select the TCP/IP entry.
  • Click Properties to continue; click the General tab and make sure Obtain DNS Server Address Automatically is selected.
  • Click OK to close the TCP/IP window.
  • Click OK to close the dialup connection Properties window. Windows may prompt you to reboot your computer. If it does, click Yes. If it doesn't, close all windows and reboot your computer by clicking the Windows Start button, selecting Shut Down and clicking Restart.

Windows XP:

Note: This MIGHT require your Windows CD

• From your desktop, click Start > Control Panel.
• In the Control Panel, double click the Network Connections icon.
• If you are a High Speed Internet user, right-click the LAN connection, and then click Properties.
  
  • Click the General tab and make sure TCP/IP is checked.
  • Click the TCP/IP entry for your Ethernet adapter (or USB adapter, depending how your DSL connection is installed).
  • Click Properties to continue.
  • Click the General tab and make sure Obtain DNS Server Address Automatically is selected.
  • Click OK to close the TCP/IP window.
  • Click OK to close the LAN Properties window. Windows may prompt you to reboot your computer. If it does, click Yes. If it doesn't, close all windows and reboot your computer by clicking the Windows Start button, selecting Shut Down and clicking Restart.
• If you are a Dialup Internet user, right-click your dialup connection, and then click Properties.
  
  • Click the Networking tab and make sure TCP/IP is checked.
  • Select the TCP/IP entry and click Properties to continue.
  • Click the General tab and make sure Obtain DNS Server Address Automatically is selected.
  • Click OK to close the TCP/IP window.
  • Click OK to close the Dialup Properties window. Windows may prompt you to reboot your computer. If it does, click Yes. If it doesn't, close all windows and reboot your computer by clicking the Windows Start button, selecting Shut Down and clicking Restart.

Windows Vista:

Note: This MIGHT require your Windows CD.

• From your desktop, click the Windows Start button and click to open the Control Panel.
• In the Control Panel, double click the Network and Sharing Center icon.
• If you are a High Speed Internet user, select the View Status link for the LAN (Local Area Network) connection, and then click Properties.

• If you see a User Account Control window, click Continue.
• Click the General tab and make sure Internet Protocol version 4 (TCP/IPv4) is checked.
• Select the TCP/IP entry for your Ethernet adapter (or USB adapter, depending how your DSL connection is installed).
• Click Properties to continue.
• Click the General tab and make sure Obtain DNS Server Address Automatically is selected.
• Click OK to close the TCP/IP window.
• Click Close to close the LAN Properties window and the Local Area Connection Status window. Windows may prompt you to reboot your computer. If it does, click Yes. If it doesn't, close all windows and reboot your computer by clicking the Windows Start button, and selecting Restart.

• If you are a Dialup Internet user, while you are in the Network and Sharing Center window, click the Manage Network Connections link on the lefthand side of the window.

• Right-click on your dialup connection, and select Properties.
• If you receive a User Account Control window, click Continue.
• Click the Networking tab and make sure the Internet Protocol version 4 (TCP/IPv4) is checked.
• Click the TCP/IP entry and click Properties to continue.
• Click the General tab and make sure Obtain DNS Server Address Automatically is selected.
• Click OK to close the TCP/IP window.
• Click OK to close the Dialup Properties window. Windows may prompt you to reboot your computer. If it does, click Yes. If it doesn't, close all windows and reboot your computer by clicking the Windows Start button, and selecting Restart.

indows 7:

Note: This MIGHT require your Windows CD.

• From your desktop, click the Windows Start button and click to open the Control Panel.
• In the Control Panel, click View Network Status and Tasks.
• Click Change Adapter Settings.
• If you are a High Speed Internet user, right-click your local area connection and click Properties.

• If you see a User Account Control window, click Continue.
• Make sure Internet Protocol version 4 (TCP/IPv4) is checked.
• Select the TCP/IP entry for your Ethernet adapter (or USB adapter, depending how your DSL connection is installed).
• Click Properties to continue.
• Click the General tab and make sure Obtain DNS Server Address Automatically is selected.
• Click OK to close the TCP/IP window.
• Click Close to close the LAN Properties window and the Local Area Connection Status window. Windows may prompt you to reboot your computer. If it does, click Yes. If it doesn't, close all windows and reboot your computer by clicking the Windows Start button, and selecting Restart.

If you are a Dialup Internet user, once you have clicked Change Adapter settings:

• Right-click your dialup connection, and select Properties.
• If you receive a User Account Control window, click Continue.
• Click the Networking tab and make sure the Internet Protocol version 4 (TCP/IPv4) is checked.
• Click the TCP/IP entry and click Properties to continue.
• Click the General tab and make sure Obtain DNS Server Address Automatically is selected.
• Click OK to close the TCP/IP window.
• Click OK to close the Dialup Properties window. Windows may prompt you to reboot your computer. If it does, click Yes. If it doesn't, close all windows and reboot your computer by clicking the Windows Start button, and selecting Restart.

Mac OS X:

If you are a High Speed Internet user or Dialup Internet user, click the Apple > System Preferences > Network. On the TCP/IP tab, make sure that no Domain Name Servers are entered. If they are, remove them and click Apply Now.

While you can use statically assigned DNS servers, we do NOT recommend that you do, since we might, in the future, move our DNS servers and change their location. This could cause you to run into problems when trying to browse with an outdated set of entries. By using and accepting the dynamically assigned DNS servers, you will always receive the ones that are geographically closest to you.

If you do opt to enter DNS server addresses,use the following addresses:

• 74.40.74.40
• 74.40.74.41

If you are using a Windows operating system, it is not necessary to force or add our DNS addresses to your settings. Normally, we only do this when customers are having problems browsing the Internet. If you had the DNS addresses forced into your settings and we were to change our DNS addresses (which does happen from time to time) you might run into problems when trying to browse with an outdated set of entries.

Likewise, if you are using a Macintosh, it is not necessary to force or enter our DNS addresses unless you are having difficulty browsing as a dial up or ADSL user

You may find information with regard to the DNS and domain services that Frontier offers by browsing to: http://hostmaster.frontier.com

NOTE: Frontier is not responsible for investigating the appropriate ports to forward for any given application or the functionality of applications after port forwarding has been enabled.

1. Open your web browser and enter the following address: http://192.168.254.254/naptcfg.htm
   

   Note: If you are not currently logged into your modem, you may need to enter your modem's username and password (typically, admin is both the username and password).

2. Under Add/Edit entry, select either the service or protocol and TCP/UDP ports, whichever is applicable to your situation. If you select Protocol and TCP/UDP Ports be sure to enter the appropriate range of port numbers for your situation.
3. Select either Redirect Selected Protocol / Service to this Router or Redirect Selected Protocol / Service to IP Address, whichever is applicable to your situation. If you select Redirect Selected Protocol / Service to IP Address, be sure to enter the appropriate IP address for your situation.
4. Click Apply.

NOTE: Frontier is not responsible for investigating the appropriate ports to forward for any given application or the functionality of applications after port forwarding has been enabled.

1. Open your web browser and enter the following address: http://192.168.254.254.
2. Enter your modem's username and password (typically, admin is both the username and password).
3. Click Advanced Setup on the top left of the main page.
4. Click Port Forwarding on the left-hand side of the window.
5. Go to the section To add an entry, choose the following:

• Protocol - Select TCP, UDP, TCP & UDP, or RAW.
• Raw Protocol Number - Enter the Protocol ID if Raw is selected in the Protocol field.
• Service - Select a preconfigured service or Port Number if service is not preconfigured.
• Starting Port Number - Enter the starting port number if Port Number is selected in the Service field.
• Number of Ports - If only one port must be open, enter 1. If a range of ports must be opened, enter the total number of ports in the range.
• Server - Enter the local workstation where you want port traffic to go to.
• Self - Check Self if the port is intended to be opened for access to the router itself.

• Click Add Service and wait for request to be completed.
• Click Firewall on the left margin - make sure firewall mode is set to Low (Factory Default).
• Click Save Configuration on the top left of the screen.

NOTE: Frontier is not responsible for investigating the appropriate ports to forward for any given application or the functionality of applications after port forwarding has been enabled.

1. Using your web browser, launch the router's Web management interface located at http://192.168.0.1
2. Click "Login to the web-based management module" and log in with the appropriate username and password.
3. Click "Port Redirection" on the left-hand side of the window.
4. Click the "Add" button.
5. Enter Comment (if any), Internet Port, Local Port, and select appropriate protocol (TCP or UDP). Enter local computer IP address (the address to which the ports will be forwarded).
6. Click "Save Changes" on the left-hand side of the window.
7. Click "Save Configuration"
8. Click "Restart System"

DISCLAIMER: Frontier is not responsible for investigating the appropriate ports to forward for any given application or the functionality of applications after port forwarding has been enabled.

1. Using your web browser, launch the router's Web management interface located at http://192.168.254.254 and log in with the appropriate username and password(frequently, "admin" is both the username and password).
2. Click Security on the lefthand side of the page.
3. Click Address Translation on the lefthand side of the page.
4. Select Port Forwarding (NAPT) and click the Configure link to the right of Port Forwarding (NAPT).
5. Review the list of available applications. If the application you desire is present, click on it to add it to the "Enabled Applications" list - and that's it! If the application you desire is *not* present, click Add a Custom Forwarding Entry.
6. Under Add/Edit entry, select either the service or protocol and TCP/UDP ports, whichever is applicable to your situation. If you select "protocol and TCP/UDP ports", be sure to enter the appropriate range of port numbers for your situation.
7. Select either "redirect selected protocol / service to this router" or "redirect selected protocol / service to IP address", whichever is applicable to your situation. If you select "redirect selected protocol / service to IP address", be sure to enter the appropriate IP address (that to which you are attempting to redirect protocol / service).
8. Click Apply. That's it!

DISCLAIMER: Frontier is not responsible for investigating the appropriate ports to forward for any given application or the functionality of applications after port forwarding has been enabled.

1. Using your web browser, launch the router's web management interface located at http://192.168.200.254
2. Enter the appropriate username and password to access your modem's firmware.
3. Click on Configuration on the left-hand side of the window.
4. Click on Remote Site Profiles.
5. Make sure the name of your "remote site" is highlighted, and then click Modify.
6. Click Next at the bottom of the window that appears.
7. Make sure that there is a checkmark next to NAT. Click Static Ports TCP or UDP, whichever is applicable to your situation.
8. Click "Add" and enter the public TCP/UDP port, private IP address (LAN or Local Area Network), and private TCP/UDP port.
9. Click Add.
10. Click Save Configuration on the left-hand side of the window.
11. Click Save Configuration again.
12. Click OK.

TCP (Transmission Control Protocol) and UDP (User Datagram Protocol) ports are not like the ports on your computer into which you would plug a device. These ports allow specific communications between computers, applications and programs. A port is how a program, computer, application communicates with each other using TCP or UDP. There are 65535 ports on your computer system. They are broken down into 3 categories.

1. Well Known Ports:
   Range from 0 through 1023 and are assigned by the IANA (Internet Assigned Number Authority). These are the most commonly used ports. For example port 80, which is the http port, is used to connect to other web servers on the Internet and port 110 is POP3 which handles your incoming e-mail.
2. Registered Ports:
   Range from 1024 through 49151 are listed by the IANA. On most computer systems these ports can be used through normal user processes or executable programs by the computer user.
3. Dynamic and/or Private Ports:
   Range from 49152 through 65535.

For a complete list of all the TCP/UDP ports please visit Iana Port numbers or Network Ice Port Knowledgebase.

To configure your High-Speed Internet modem's DMZ to work with gaming systems, perform the following steps:

1. Log in to the modem by browsing to http://192.168.254.254.
2. In the upper lefthand side of the window, click Go (located to the right of Log In admin).
   
   
3. Both the username and password is admin. Note that if you are a former Epix customer, your password may be wirelessdsl.
   
   
4. Click Security.
   
   
5. Click Firewall Settings.
   
   
6. Uncheck the box to the left of Attack Detection. Check the box to the left of DMZ, and click Configure.
   
   
7. Select one of the options to Enable DMZ with this host IP address and either choose the IP address of your gaming system from the drop-down list, or type in the IP address of your gaming system.
   
   Note that you may want to consult with the gaming system's manufacturer for instructions detailing how to force this IP address into the gaming system to insure that the IP address stays the same. This way, you will not have to reconfigure the High-Speed modem if the gaming system's IP address changes.
   
   Select the option to Make Setting Permanent and click Apply.
   
   
8. Click Reboot.
   
   
9. Click Reboot in the System Reboot section of the screen. Do not select the option to Reset to Factory Defaults.
   
   
10. Once the modem reboots, you should be able to use the gaming system.
    
    >

To configure your Westell 7500 modem's DMZ to work with gaming systems, perform the following steps:

1. Log in to the modem by browsing to http://192.168.1.1. The username is admin and the password should be password.
   
   
2. Click Firewall Firewall
   A software program or hardware device that acts as a barrier between the Internet and your computer or networked server a computer that serves multiple computers. A firewall prevents unauthorized access to your computer or server by both software programs and unauthorized Internet users and hides your Internetconnected computer from view. All information leaving and entering your computer must pass through the firewall. It ultimately helps keep hackers away from your personal and confidential data. Settings.
   
   
3. Select DMZ Host.
   
   
4. Click Yes to proceed.
   
   
5. Select the device you wish to open DMZ for. Then, click Enable.
   
   
6. You will need to reboot the modem. Once the modem reboots, you should be able to use the gaming system.
   
   

You can find more information about ESPN3 by visiting ESPN3's FAQs, located here.

In addition to being a Frontier High Speed Internet customer, your computer must meet the following minimum software and hardware requirements to fully enjoy the ESPN3 experience.

PC

• Processor Speed: 1.5 Ghz
• Memory: 512 MB of RAM
• Operating System: Windows XP
• Browsers: Internet Explorer 6+ and Mozilla Firefox 2.0+
• Plugins: Adobe Flash Player 8+
• Screen Resolution: 1024x768 or higher with 32-bit color
• Connection Speed: 768 Kbps

Mac

• Processor Speed: 1.5 Ghz
• Memory: 512 MB of RAM
• Operating System:OSX
• Browsers: Mozilla Firefox 2.0+, Safari 2.0
• Plugins: Adobe Flash Player 8+
• Screen Resolution: 1024x768 or higher with 32-bit color
• Connection Speed: 768 Kbps

At the present time, access to the ESPN3 web site and video archives is being provided to our Frontier, FrontierNet, Citlink, Newnorth, Commonwealth (Epix), Global Valley (GVNI) and former Verizon customers free of charge.

You can get ESPN3 by clicking on http://espn.go.com/espn3/index/

If ESPN3 produces a server timeout error, it is possible that maintenance is being performed on the service at that time. Please wait for 30 minutes and then attempt to access ESPN3 again. If you are still unable to access it after waiting 30 minutes, please contact us to report the problem.

NOTE: These instructions are for computers connected to a Frontier modem using NAT.

First, you'll need to connect the computer that is not currently using the High Speed Internet connection to the SpeedStream 5861 / 3Com 812 Router / D-link 504. You can do this by connecting one end of a RJ-45 (Ethernet) cable to the computer's network interface card (NIC), and connecting the other end of the RJ-45 (Ethernet) cable to an available port at the back of your High Speed Internet modem.

Second, you'll need to be sure that the particular computer that you're attempting to connect to the High Speed Internet modem is configured to Obtain an IP Address Automatically.

Click here for instructions to help you see if your computer is configured to obtain an IP address automatically.

On a computer that is currently connected to your High Speed Internet service and navigating the Internet successfully, run ipconfig from the Command prompt.

If you find that you have a 192.168.x.x IP address, then you are already using NAT. Any further questions regarding your network should be addressed to your Network Administrator orthe Internet Help Desk at 1-888-450-8861.

If you do not have a 192.168.x.x IP address, then you may not be using NAT.

NOTE to Windows users: If you need to make any changes to your PC's settings, you MAY need the Windows operating system CD.

Windows 98/ME:

While on the desktop, click on Start > Settings > Control Panel. Double click on Network. Click on the TCP/IP that is associated with your Network Interface Card (NIC). Click Properties. If you are warned that you are about to change TCP/IP properties, click OK. Click the IP address tab near the top of the window that appears; if Obtain an IP address automatically is not selected, click in the circle to the left of the option to select it. Click OK > OK and close the Control Panel. Restart your computer.

Windows 2000:

While on the desktop, click on Start > Settings > Control Panel. Double click Network and Dial Up Connections. Right click on the Local Area Connection and then left click on Properties. Click the Networking tab at the top of the window. Select the Internet Protocol (TCP/IP) and then click on Properties. Select Obtain an IP Address Automatically, if it is not already selected. Click OK > OK and close the Control Panel. Restart your computer.

Windows XP:

While on the desktop, click on Start > Control Panel. Double click on Network Settings. Right click on the Local Area Connection and then click on Properties. Select Internet Protocol (TCP/IP) and then click on Properties. Select Obtain an IP Address Automatically, if it is not already selected. Click OK > OK and close Network Settings. Restart your computer.

Windows Vista:

While on the desktop, click the Windows button (formerly the Start button) and from the menu that appears, select the Control Panel. In the Control Panel, click Network Center. Find your Local Area Connection (normally under the Network Details section of the Network Center) and click the View status link. Click the Properties button; if a User Account Control Window appears, select Continue. Click Internet Protocol Version 4 (TCP/IPv4) and then click Properties. Select Obtain an IP address automatically, if it is not already selected. Click OK > Close > Close and close the Network Center. Restart your computer.

Windows 7:

While on the desktop, click the Windows button (formerly the Start button) and from the menu that appears, select the Control Panel. In the Control Panel, click Network and Internet. Click Network and Sharing Center. Click Change Adaptor Settings. Find your Local Area Connection. Right click your Local Area Connection and click the Properties button; if a User Account Control windows appears, select Continue. Click Internet Protocol Version 4 (TCP/IPv4) and then click Properties. Select Obtain and IP address automatically, if it is not already selected. Click OK > Close > Close and close the Network Center. Restart your computer.

Mac OS 9.x:

While on the desktop, click on the Apple > Control Panels > TCP/IP. At the top of the window that appears, make sure that you have both Connect via Ethernet and Configure using DHCP selected. Make sure that the IP address field reads Will Be Supplied by Server. If an IP address is entered, remove it. Click the box in the upper lefthand corner of the TCP/IP window to close the window and save any changes you may have made. Restart your computer.

Mac OS 10.x:

While on the desktop, click on the Apple > System Preferences > Network. Click on the TCP/IP tab at the top of the window that appears. For location, select DSL. For Show, select Built-In Ethernet, and for Configure, select Using DHCP. For IP address, you should see Provided by DHCP Server. If an IP Address is entered, remove it. Click the box in the upper lefthand corner of the TCP/IP window to close the window and save any changes you may have made.

Restart your computer.

The following are instructions for assigning DNS server addresses dynamically on Windows 98, ME, 2000, XP, Vista, 7 and Mac OS X for both High Speed Internet and Dialup users. Should you have questions at any time, please contact Tech Support.

Windows 98 and Windows ME:

Note: This MIGHT require your Windows CD

1. Click Start > Settings > Control Panel
2. When the Control Panel menu appears, double-click the Network icon.
3. When the Network menu appears, click the Configuration tab, and make sure TCP/IP is listed in the box labeled "The following network components are installed:".
4. If you are a High Speed Internet customer, click the TCP/IP entry for your Ethernet adapter (or USB adapter, depending how your High Speed Internet connection is installed). If you are a dialup customer, click the TCP/IP entry for the dialup adapter.
5. Click Properties to continue.
6. On the DNS Configuration tab, select Disable DNS.
7. Click OK, and OK again. Windows may prompt you to reboot your computer. If it does, click Yes. If it doesn't, close all windows and reboot your computer by clicking the Windows Start button, selecting Shut Down and clicking Restart.

Windows 2000:

Note: This MIGHT require your Windows CD

• From your desktop, click Start > Settings > Control Panel.
• When the Control Panel menu appears, double click the Network and Dialup Connections icon.
• If you're a High Speed Internet user, right-click the LAN connection, and then click Properties.
  
  • Click the General tab, and make sure TCP/IP is checked.
  • Click the TCP/IP entry for your Ethernet adapter (or USB adapter, depending how your DSL connection is installed).
  • Click Properties to continue.
  • Click the General tab, and make sure Obtain DNS Server Address Automatically is selected.
  • Click OK to close the TCP/IP window.
  • Click OK to close the LAN Properties window. Windows may prompt you to restart your computer. If it does, click Yes. If it doesn't, close all windows and restart your computer by clicking the Windows Start button, selecting Shut Down and clicking Restart.
• If you're a Dialup Internet user, right-click your dial-up connection, and then click Properties.
  • Click the Networking tab and make sure TCP/IP is checked.
  • Select the TCP/IP entry.
  • Click Properties to continue; click the General tab and make sure Obtain DNS Server Address Automatically is selected.
  • Click OK to close the TCP/IP window.
  • Click OK to close the dialup connection Properties window. Windows may prompt you to reboot your computer. If it does, click Yes. If it doesn't, close all windows and reboot your computer by clicking the Windows Start button, selecting Shut Down and clicking Restart.

Windows XP:

Note: This MIGHT require your Windows CD

• From your desktop, click Start > Control Panel.
• In the Control Panel, double click the Network Connections icon.
• If you are a High Speed Internet user, right-click the LAN connection, and then click Properties.
  
  • Click the General tab and make sure TCP/IP is checked.
  • Click the TCP/IP entry for your Ethernet adapter (or USB adapter, depending how your DSL connection is installed).
  • Click Properties to continue.
  • Click the General tab and make sure Obtain DNS Server Address Automatically is selected.
  • Click OK to close the TCP/IP window.
  • Click OK to close the LAN Properties window. Windows may prompt you to reboot your computer. If it does, click Yes. If it doesn't, close all windows and reboot your computer by clicking the Windows Start button, selecting Shut Down and clicking Restart.
• If you are a Dialup Internet user, right-click your dialup connection, and then click Properties.
  • Click the Networking tab and make sure TCP/IP is checked.
  • Select the TCP/IP entry and click Properties to continue.
  • Click the General tab and make sure Obtain DNS Server Address Automatically is selected.
  • Click OK to close the TCP/IP window.
  • Click OK to close the Dialup Properties window. Windows may prompt you to reboot your computer. If it does, click Yes. If it doesn't, close all windows and reboot your computer by clicking the Windows Start button, selecting Shut Down and clicking Restart.

Windows Vista:

Note: This MIGHT require your Windows CD.

• From your desktop, click the Windows Start button and click to open the Control Panel.
• In the Control Panel, double click the Network and Sharing Center icon.
• If you are a High Speed Internet user, select the View Status link for the LAN (Local Area Network) connection, and then click Properties.
  • If you see a User Account Control window, click Continue.
  • Click the General tab and make sure Internet Protocol version 4 (TCP/IPv4) is checked.
  • Select the TCP/IP entry for your Ethernet adapter (or USB adapter, depending how your DSL connection is installed).
  • Click Properties to continue.
  • Click the General tab and make sure Obtain DNS Server Address Automatically is selected.
  • Click OK to close the TCP/IP window.
  • Click Close to close the LAN Properties window and the Local Area Connection Status window. Windows may prompt you to reboot your computer. If it does, click Yes. If it doesn't, close all windows and reboot your computer by clicking the Windows Start button, and selecting Restart.
• If you are a Dialup Internet user, while you are in the Network and Sharing Center window, click the Manage Network Connections link on the lefthand side of the window.
  • Right-click on your dialup connection, and select Properties.
  • If you receive a User Account Control window, click Continue.
  • Click the Networking tab and make sure the Internet Protocol version 4 (TCP/IPv4) is checked.
  • Click the TCP/IP entry and click Properties to continue.
  • Click the General tab and make sure Obtain DNS Server Address Automatically is selected.
  • Click OK to close the TCP/IP window.
  • Click OK to close the Dialup Properties window. Windows may prompt you to reboot your computer. If it does, click Yes. If it doesn't, close all windows and reboot your computer by clicking the Windows Start button, and selecting Restart.

Windows 7:

Note: This MIGHT require your Windows CD.

• From your desktop, click the Windows Start button and click to open the Control Panel.
• In the Control Panel, click View Network Status and Tasks.
• Click Change Adapter Settings.
• If you are a High Speed Internet user, right-click your local area connection and click Properties.
  • If you see a User Account Control window, click Continue.
  • Make sure Internet Protocol version 4 (TCP/IPv4) is checked.
  • Select the TCP/IP entry for your Ethernet adapter (or USB adapter, depending how your DSL connection is installed).
  • Click Properties to continue.
  • Click the General tab and make sure Obtain DNS Server Address Automatically is selected.
  • Click OK to close the TCP/IP window.
  • Click Close to close the LAN Properties window and the Local Area Connection Status window. Windows may prompt you to reboot your computer. If it does, click Yes. If it doesn't, close all windows and reboot your computer by clicking the Windows Start button, and selecting Restart.
• If you are a Dialup Internet user, once you have clicked Change Adapter settings:
  • Right-click your dialup connection, and select Properties.
  • If you receive a User Account Control window, click Continue.
  • Click the Networking tab and make sure the Internet Protocol version 4 (TCP/IPv4) is checked.
  • Click the TCP/IP entry and click Properties to continue.
  • Click the General tab and make sure Obtain DNS Server Address Automatically is selected.
  • Click OK to close the TCP/IP window.
  • Click OK to close the Dialup Properties window. Windows may prompt you to reboot your computer. If it does, click Yes. If it doesn't, close all windows and reboot your computer by clicking the Windows Start button, and selecting Restart.

Mac OS X:

Preferences > Network. On the TCP/IP tab, make sure that no Domain Name Servers are entered. If they are, remove them and click Apply Now.

While you can use statically assigned DNS servers, we do NOT recommend that you do, since we might, in the future, move our DNS servers and change their location. This could cause you to run into problems when trying to browse with an outdated set of entries. By using and accepting the dynamically assigned DNS servers, you will always receive the ones that are geographically closest to you.

If you do opt to enter DNS server addresses, pick two of the closest servers from the list below:
Location : DNS Server
Dallas, PA (resolve.dlls.pa) : 199.224.64.202
Rochester, NY (resolve.roch.ny) : 66.133.170.2
Lakeville, MN (resolve.lkvl.mn) : 66.133.150.12
Elk Grove, CA (resolve.ekgv.ca) : 66.133.189.215

Absolutely! There are a few adjustments that you can make to your settings that may help your situation.

1. Open your Internet browser and type the web address of the router's firmware, http://192.168.254.254/, into your browser's address bar.
2. If you find six (6) options under Gateway Options, proceed to Step 3.
3. If you find only three (3) options under Gateway Options, click GO to the right of the Log In: field at the top of the screen.
4. Log in with the appropriate username and password (frequently, "admin" is both the username and password).
5. In the sidebar window on the lefthand side of the screen you'll see Gateway Options.
6. Click the Home Network icon.
7. When the Home Network window appears, click the Advanced Settings button.
8. When the Advanced Home Networking window appears, select Configure the Local SpeedStream Gateway Wireless Network.
9. Click the Begin Wireless Wizard button at the bottom of the window.
10. When the Wireless Setup Configuration window appears, select the Enable option under Wireless Interface. Enter a name for your wireless network in the SSID field - it can be any name you choose, but it should not contain any sensitive personal information. Select a channel - we recommend channel 6. Do not select Enable Auto Scan on Power On. Click the Next button to proceed with setup.
11. From the Security Mode drop-down menu, select WPA-PSK TKIP. Select Enable SSID Broadcast and click Next to proceed.
12. Enter your desired password in the Shared Key field. Change the Group Renewal Rate to 30, instead of 3600. Click Next to proceed.
13. Make no changes on the Wireless Filter Configuration page. Click Next to proceed.
14. Click Finish.

Connect to your new wireless connection using your wireless device.

Need instructions to help you connect your Windows XP, Vista, or Windows 7 PC to your new wireless connection? Click here